FAQ


Relationship & Addiction Therapy in California

Frequently Asked Questions

How do I set up an appointment?

Call me at (562)264-5655 or email me at jcleupp@gmail.com.

How do I get the paperwork for my first session?

Once we schedule the initial (intake) appointment, I’ll send you a link to your own secure client portal. There, you will set up your account and provide the information to get started.

How do we work together?

Currently all sessions are held online. Once we schedule your intake appointment, I will send you a link to our online sessions.

What’s your fee?

My fee is $180 per 50-minute session.

Session fees are due at the time of service.  Payment can be made by credit cards or Health Savings Account debit cards. 

Do you accept insurance?

I don’t take insurance. I can provide you with a superbill (an invoice summary of sessions) you can submit to your insurance company for potential reimbursement. Note that a mental health diagnosis must be listed on a superbill. Make sure you contact your insurance provider to check if they cover out-of-network counseling services.

What is your cancellation policy?

I have a no-cancellation policy. 

You can make up for cancelled appointments within the week before, during, or the week after the date of your cancellation. 

I will make every effort to find a time for you to reschedule between Monday and Thursday from 8 a.m. – 6 p.m.

Do you work with men and non-binary folks?

Yes! I provide Individual Relationship and Addiction Counseling for men and non-binary folks. Contact me for more information.

I’m Ready to Schedule